Technical support

Different reasons might explain a water loss through the heat pump or water heater. Find out how to check if the water is coming from the pool.

Lights installed in an in-ground pool create an amazing atmosphere. Learn how to synchronize them to maximize their effect.

You think there is filtering sand at the bottom of your pool? This might simply be dirt. Find out what to do to identify the problem and how to solve it to enjoy a clean pool.

You have an in-ground pool? Learn how to program your Pentair or Sta-Rite SuperMax VS pump.

You noticed a pressure problem in your pool backflow? Find out what to check to ensure everything works efficiently.

The jets located on your in-ground pool steps are not working properly? Learn how to operate them to avoid this kind of problem.

The salt system control panel displays several messages that are sometimes hard to understand. Learn more about these different messages.

You have an in-ground pool? You might notice bubbles or folds forming on the liner. Find out why, and mostly, learn how to control the underground water level to avoid this kind of problem.

You noticed that air bubbles are coming out of the backflow? Learn more about this topic.

You need to prime your pool pump? Find out how to do in a safe manner.